Wolters Kluwer Product Manager in Riverwoods, Illinois
Wolters Kluwer Legal and Regulatory is a leading global provider of intelligent information and electronic solutions in key specialty areas for legal and business compliance professionals, and expert educational resources for law students and professors.
In an increasingly dynamic world, Wolters Kluwer Legal and Regulatory connects legal and business communities with timely, specialized expertise and information-enabled solutions to support customers' success through productivity, accuracy and mobility. Its major product lines include Aspen, CCH, Kluwer Law International, and MediRegs. Its markets include law firms, law schools, corporate counsel, health care organizations and professionals requiring legal and compliance information. Wolters Kluwer Law & Business, a unit of Wolters Kluwer, is based in New York City and Riverwoods, IL.
As the product champion, primary subject matter expert and voice of the customer for designated product lines, the Product Manager role for the Corporate Compliance group within Legal and Regulatory U.S. is responsible for developing and executing the overall product and business plans for assigned product lines during the full product lifecycle, managing the profit/loss of each product, defining the content, processes and functionality of product enhancements for existing products, identifying new opportunities for growth and successfully launching them in the marketplace.
The Corporate Compliance group consists of multiple product lines targeting legal and compliance professionals in a variety of settings, including law firms, corporations in all industries, federal/state/local government offices, and academic institutions. Specific product lines include labor & employment law, pension, employee benefits, payroll, human resources, government contracting and others.
Direct all product management responsibilities throughout a product's lifecycle, from the launch and introduction stage, through the growth and maturity stages, and as the product reaches saturation and the decline stage by assuming final accountability for the success of each assigned product; recognizing each product's stage in the lifecycle and adapting strategies suitable for that stage -- including discontinuation strategies when profitability and other business goals can no longer be met
Work closely with finance on the preparation of the annual budget, monthly/quarterly reforecasts, and the annual VSP (Vision & Strategy Plan)
Analyze financial performance of products to identify trends (positive and negative) amongst products, product versions and customer segments. Assess trend data, identify root causes of trends / behaviors, and develop business plans to improve/manage overall portfolio performance based on the data and associated analyses
Conduct ongoing research and analysis on each assigned product; staying abreast of changing customer needs and industry trends and map existing products and services to those needs; monitoring secondary research and market data; studying the competition to gain an understanding of the strengths, weaknesses and competitive advantages of each product and identify gaps in the current product portfolio
Maximize the business goals of each assigned product by ensuring adequate sales and marketing efforts are expended to meet profitability and market share forecasts; developing extension strategies to prolong the growth and maturity stages of each product and maximize Wolters Kluwer's ROI; collaborate with the sales and support teams to create or update tools and training which maximize sales
Lead new product development (NPD) efforts; conduct research to determine true market demand/size for the concept as defined; develop and present business cases and financial models for new product offerings; marshal approved product development projects through the definition, development, testing and pre-launch phases by collaborating with the editorial and technical development teams to create wireframes, prototypes and functional specifications/requirements for the product; partner with Marketing, Sales and Support teams to conduct alpha and beta testing
Ensure successful product launches by securing necessary marketing resources to build the initial go-to-market; serving as the subject matter expert in relation to the new product's value proposition and Wolters Kluwer competitive position; assisting with the training of sales teams on how to prospect and qualify target customers, demonstrate value and close sales; and assisting sales leadership with plans that drive sales results consistent with the business plan
Interact with target markets on an ongoing basis through customer visits/calls, participation in select sales opportunities, meetings with other industry stakeholders, and attendance at industry events
Proactively pursue professional development activities
Participate in special projects and perform duties as assigned by Portfolio Director
Minimum: Bachelor's Degree in business, marketing, or related field
Preferred: MBA or JD
Minimum Experience: A minimum of 3+ years' product management experience of software or content products
Demonstrated success running a product P&L
Digital GTM experience
Tasked with becoming a subject matter expert in a field with limited prior knowledge/experience
Preferred Experience (includes minimum): 3+ years product management experience, preferably with software or content products
Industry knowledge/experience with relevant practice areas and target markets' workflows
Extensive NPD experience, preferably with electronic/software products
B2B product management or marketing experience
Other Knowledge, Skills, Abilities or Certifications:
Strong project management skills, including the ability to plan and complete work on tight deadlines and budgets; ability to work in an atmosphere of multiple projects and shifting priorities
Excellent interpersonal skills, including the ability to interact effectively with professional and technical staff, outside prospects, customers, salespersons, and third-party partners
Ability to lead cross-functional teams
Excellent verbal and written communication skills, including strong professional presentation skills and the ability to develop written proposals and client presentations
Advanced Excel and PowerPoint skills
Travel is irregular in frequency but could account for 10-15% of total work time
Travel includes but is not limited to visits to other WK offices (NYC, IL, MD, etc.), sales meetings, client visits and industry events and tradeshows.ABOUT WOLTERS KLUWER
Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
Wolters Kluwer reported 2017 annual revenues of €4.4 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide.
Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.
EQUAL EMPLOYMENT OPPORTUNITY
Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions, and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
INFORMATIONFor any assistance with your application for this job opening, please call the HR Source at (888) 495-4772 or email HRSource@WoltersKluwer.com. TTY is also available at 888 (495) 4771.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled