Wolters Kluwer Nursing Education Sales Specialist, Washington State and Oregon State in Pierre, South Dakota

To reduce the variability that stands in the way of effective care, Wolters Kluwer Health solutions deliver clarity when and where it matters most. Our trusted medical evidence and technology solutions engage clinicians, patients, students, researchers, and the next generation of healthcare providers to drive more effective decisions and consistent outcomes across the continuum of care. Our proven solutions include learning and research, advanced clinical decision support, patient engagement, surveillance solutions and more. Learn more at www.wolterskluwer.com/health.

OVERVIEW

The ISC for the Professional and Education (P&E) Unit within Wolters Kluwer Health is a challenging and fulfilling role. A successful ISC is driven to continuously develop and assist Higher Education Institutions to better understand and implement new and more effective learning models within Nursing Education. The ISC at Wolters Kluwer-HLRP plays a pivotal role as product trainer; revenue retention specialist, as well as providing sales support and customers success with digital products.

The ICS work within an assigned region for an organization that strives to build effective performance conditions. They also have a Sales Manager who is, first and foremost, a coach to help guide and support career growth as well as sharing best practices in sales and leadership. ISCs play a pivotal role in moving Wolters Kluwer Health to the forefront of nursing education, particularly in the digital solution space with uncapped earning potential along the way!

Location: This position is home-based, and candidate should reside in either Washington or Oregon State.

BASIC FUNCTION

The ISC will work with the Regional Sales Specialist teams as well as other internal groups in supporting customers using WK digital products, easing the customer's transition from a historically print-based model to a modern fully digital learning model. The ISC will be a digital product expert, offering assistance to both customers and regional sales teams to master the best practices aligned with WK's products. This position is cross-functional position. The ISC will also work with other units in the Health Learning Research and Practice division such as Product Development, Marketing as well as Sales Enablement to create and deliver sales tools. The ISC is responsible for meeting and/or exceeding an annual sales quota as well as any product or account specific goal that may be assigned. The compensation potential is uncapped.

Location: This position is remotely based anywhere in the continental U.S.

DUTIES AND RESPONSIBILITIES

Sales and Implementation


In conjunction with the Regional Director, you will identify customers that need additional support and training on current digital products and thereby schedule on-site training and education to enable them to align with the product implementation best practices.


Work with each rep during campus visits on solution selling skills- as well as best uses of sales tools delivered by the Sales Enablement team.


Be the product expert for the region and update Regional Sales Specialists on product attributes, updates and new features throughout the year.


Work directly with customers to achieve a 90% retention of product usage.


Support the Regional Sales Specialist for continuous improvement on product knowledge, nursing education curriculums as well as presentation skills.

Regional Sales Activity


Work directly with customers to successfully implement digital products


Drive regional sales strategies across the region and on all work trips


Work in conjunction with the Regional Sales Specialist as well as independently to increase revenue for the region.


Communicate weekly or bi-weekly with the Regional Director.


Carry out any additional needed activities as assigned by the Regional Director.


Continually stay on top of trends and market shifts in the higher education market, P&E products, competitors, and sales approaches and communicate these to the Regional Director and other appropriate teams within WK.


Effectively communicate with all levels of customers within an institution including: Deans/Directors, Course Coordinators, Simulation Lab Coordinators, instructors and teaching assistants.


Manage all enterprise partnerships in higher education.


Conduct powerful presentations in-person and virtually; tailoring presentations to position the product based on the specific customer's needs.


Represent Wolters Kluwer in the industry by demonstrating our company values in all interactions: customer focus, innovation, accountability, integrity, value creation, and teamwork


Be on campus 4 days a week or as directed by Regional Manager.


Work with prospective customers in a consultative fashion to develop a future vision for their curriculum, positioning the WK HLRP full-curriculum solution as an instrumental part of that vision


Regularly updating the CRM with all needed information and activity.

Leadership


Knowledge of Microsoft Office products in order to review data and develop strategic plans


Create regional business plans


Create sales presentations


Develop and execute regional and territories strategies to increase revenue.

Other Duties


Performs other duties as assigned by the Regional Director.

Education


A bachelor's degree or equivalent relevant experience.

Experience


A minimum of 3 years of on-quota performance Documented track record of success


Experience in the higher education market specifically with digital products


Experience selling full curriculum solutions


Demonstrated success training nursing instructors on complex digital solutions.


Sales experience highly preferable with a history of consistent over-quota achievement in a highly competitive market


Ability to negotiate with individual buyers (e.g., faculty, line managers) as well as institutional decision makers (e.g., deans, directors, and c-suite executives)


Conducts executive-level discussions


Effectively train others on digital solutions

Other Knowledge, Skills, Abilities or Certifications:


Excellent consultative selling and training skills with a proven track record of success


Excellent presentation skills both in person as well as via online meeting tools.


Strong critical thinking skills


Ability to translate the needs and pain points of the customer into an effective solution


Relentless work ethic along with a desire to continually learn new skills, develop additional expertise, and shape the future of Wolters Kluwer's full-curriculum solutions in Nursing Education.


Ability to work independently in a home office environment as well as part of a team

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)


Excellent written and verbal communication skills


Strong organizational, time management, and multi-tasking skills

Strong problem-solving skills.

TRAVEL REQUIREMENTS


Travel is required up to 70% of the selling season


Must be able to travel independently by air and by car.


Must possess a valid and unrestricted driver's license.


Must have the ability to obtain a passport.


Overnight travel is required to visit customers and attend regional and national sales meetings.

PHYSICAL DEMANDS


Must be able to work independently from a dedicated home office.


Must be able to lift a minimum of 50 lbs.

ABOUT WOLTERS KLUWER

Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2017 annual revenues of €4.4 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY). For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.

EQUAL EMPLOYMENT OPPORTUNITY (EEO)

Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions, customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

INFORMATION

For any assistance with your application for this job opening, please call the HR Source at (888) 495-4772 or email HRSource@WoltersKluwer.com. TTY is also available at 888 (4985) 4771.

ABOUT WOLTERS KLUWER

Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled