Wolters Kluwer Business Development Rep - Effacts in Minneapolis, Minnesota

Wolters Kluwer Legal and Regulatory is a leading global provider of intelligent information and electronic solutions in key specialty areas for legal and business compliance professionals, and expert educational resources for law students and professors.

In an increasingly dynamic world, Wolters Kluwer Legal and Regulatory connects legal and business communities with timely, specialized expertise and information-enabled solutions to support customers' success through productivity, accuracy and mobility. Its major product lines include Aspen, CCH, Kluwer Law International, and MediRegs. Its markets include law firms, law schools, corporate counsel, health care organizations and professionals requiring legal and compliance information. Wolters Kluwer Law & Business, a unit of Wolters Kluwer, is based in New York City and Riverwoods, IL.

As a Sales Development Representative, you will be responsible for achieving quarterly and annual prospect development objectives of Effacts Software products and services. You will effectively position the benefits and value of this tool to current and potential customers within the legal space with the purpose of establishing leads and opportunities for the Effacts Inside Sales Team. In this rewarding role you will apply your relationship building and product knowledge skills through outbound telemarketing to achieve individual business targets and promote our software solutions.

Essential Duties & Responsibilities:

  • Gather new customer data and secure qualified appointments for sales representatives

  • Able to identify and properly qualify business opportunities

  • Work with inside sales reps to schedule appointments and determine new business opportunities

  • Maintain a thorough working knowledge of all products and services offered by the company

  • Spend 75% of the time engaged in outbound sales calls to schedule qualified appointments for the sales team to meet with prospective customers

  • Achieve and exceed established monthly, quarterly and annual sale objectives

  • Record daily and weekly sales activity reporting, including backlog and opportunity tracking, sales call activity, and related information

  • Thoroughly understand Effacts Legal Management platform and solutions and our value proposition

  • Develop a strong understanding of the general counsel's work flow and how our solutions can benefit our customers

  • Understand the alternatives that our customers have to include competitive solutions as well as their status quo

  • Participate in trade shows as requested

  • Work effectively in an office environment

  • Fast and thorough follow-up on inquiries from customers and prospects by phone or email

  • Support team, Business Unit, and corporate goals and objectives

  • Perform various ad hoc duties as requested by Sales Manager

  • Participate in organizational activities to meet or exceed company objectives; and representing Wolters Kluwer within the industry

Minimum Qualifications:

  • Bachelor's Degree

  • A minimum of 1 year of inside sales or telemarketing experience

  • Speaks clearly and persuasively in positive or negative situations

  • Proficiency with Microsoft Office Products (PowerPoint, Outlook, Excel, Word) and Salesforce.com

Preferred Qualifications: (Includes Minimum)

  • Experience selling software solutions in the legal markets area

  • Knowledge of and experience in the corporate legal space preferred

Additional Skills, Knowledge & Abilities:

  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

  • Tools and process enabling remote connection to internal systems

  • CRM; Salesforce.com in particular

  • Motivated self-starter

  • Strong sales aptitude

  • Detail oriented with strong analytical, time management and problem solving skills

  • Ability to work well in a team

  • Enthusiasm and eagerness to learn

  • Consulting mentality--extracting insights from very complex and/or limited information to make a recommendation to stakeholders

  • Demonstrated ability to take initiative, be proactive, and think independently, and anticipate needs related to future work

  • Demonstrated capacity to learn and apply skills and knowledge to unique and varied situations

  • Highly responsive and resourceful. Positive 'can do' attitude and approach to problem solving

  • Innovative mindset; willingness to try creative and different ways of meeting sales goals

  • Ability to clearly communicate concepts, research findings, issues analysis, project and evaluation results, and data interpretations


Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2017 annual revenues of €4.4 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide.

Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.


Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions, and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

INFORMATION For any assistance with your application for this job opening, please call the HR Source at (888) 495-4772 or email HRSource@WoltersKluwer.com. TTY is also available at 888 (495) 4771.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled