Wolters Kluwer Strategic Account Manager in Hartford, Connecticut

Wolters Kluwer Health's Clinical Effectiveness (CE) organization is a fast-growing and innovation-driven healthcare information technology (HIT) provider working on the front lines of clinical care. Our talented team of physician and pharmacist editors, technologists, and product visionaries collaborate to provide advanced clinical decision support solutions that measurably improve clinical effectiveness by helping healthcare professionals provide optimal care for their patients.

CE's mission is to improve care worldwide. To achieve this vision, CE has strived to deeply understand the challenges facing clinicians and provider organizations as they evolve their work-flow to cope with changing regulatory payment pressures while striving to deliver high quality and effective care.

We are searching for a Strategic Account Manager to join our team!

The Strategic Account Manager will initially work with a team that has full operational responsibility for UpToDate's sales activities in the approximate geographic territory of Connecticut. Regional lines may change periodically. The role will eventually evolve to support sales for the full CE product portfolio.

This is a remote opportunity with the person based in Connecticut.

∙ The ideal candidate will have previous experience within Hospital/Medical Center Sales, presenting to C-level executives.

∙ You are a proven account manager with relationship selling experience.

∙ You have experience upselling, cross-selling and expanding new solutions into existing accounts

∙ You have experience collaborating with representatives of other business units.

∙ You have healthcare/medical device account management preferably with experience introducing new solutions while improving account relationships and building various awareness and user campaigns.


∙ Accountable for all Sales and Revenue generating activity in his/her region for renewing hospitals, ambulatory care centers and other classes of trade

∙ Work across both the Customer organization and Wolters Kluwer organizations to assure maximized value is attained by end users and Customer

∙ Identify, build relationships and successfully renew existing accounts in a timely manner

∙ Able to manage Integration, Implementation and Optimization plans.

∙ Create and update a Territory Business Plan to include strategy, tactics and milestones as it relates to hitting goals set by the company.

∙ Assists and communicates effectively with all Account Managers and CE departments as it relates to the company selling process

∙ Assist CE departments responsible for ensuring current enterprise customers are in compliance with contract terms and conditions

∙ Comply with established sales policies, pricing guidelines, and best practices for CE's service offering.

∙ Build and maintain effective Sales Plans, Pipelines and Forecasts in CRM tool where applicable.

∙ Attend conferences to promote CE's visibility and generate leads and sales.

∙ Maintain the highest standards of integrity and respect for co-workers, customers and prospects.

∙ Accounts Receivable, work with sales team to ensure accounts are set-up for timely payment.

∙ Special projects as deemed by the Sales Manager, Director or VP.


∙ A BS/BA Degree or equivalent of experience; MBA preferred but not required

∙ 3-5 years prior healthcare sales, preferred

∙ Track record of success in building relationships and presenting to C-Level

∙ Experience demonstrating and selling sophisticated and complex products/technologies, IT Solutions sales preferred

∙ Ability to construct, present and execute a Territory Business Plan

∙ Strong analytical skills

∙ Excellent listening and presentation skills

∙ Ability to travel overnight up to 60%

∙ Demonstrated success working responsibly and effectively in home office environment and ability to travel independently

∙ Effective time management, and prioritization skills

∙ Strong computer skills (Internet, Excel, PowerPoint, Word, CRM Programs)

∙ Good driving, credit and personal records

About Wolters Kluwer

Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2017 annual revenues of €4.4 billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide.

Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, LinkedIn, and YouTube.


Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions, and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.


For any assistance with your application for this job opening, please call the HR Source at (888) 495-4772 or email HRSource@WoltersKluwer.com. TTY is also available at 888 (495) 4771.

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