Wolters Kluwer Sales Operations Manager in Colonie, New York

Wolters Kluwer is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently, deliver results to their clients, and succeed in an ever more dynamic world. Wolters Kluwer combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.


  • Support and manage operational and administrative workflows and reporting for existing customer and new logo sales management

  • Execute and optimize key operational strategies and objectives as determined by key stakeholders

  • Develop and produce timely and accurate operational and financial reporting and dashboards

  • Administer and configure the sales section of the CRM, Salesforce.com

  • Develop and maintain KPI and sales productivity and pipeline dashboards and reporting for sales

  • Project manage sales initiatives regarding product sales


  • A minimum of five years of legal/compliance industry experience with at least three years of professional experience required in a software development and services organization

  • Bachelor's degree from an accredited college or university; Master's degree from an accredited college or university preferred

  • Experience developing and implementing operational procedures in a complex matrix environment

  • Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint, Project, SharePoint and Outlook

  • Advanced Salesforce.com skill

  • Data analysis skills sufficient to recognize data anomalies, problems and correct or recommend corrective action

  • Ability to travel up to 20%

Wolters Kluwer N.V. (AEX: WKL) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.

Wolters Kluwer reported 2017 annual revenues of €4.4billion. The company, headquartered in Alphen aan den Rijn, the Netherlands, serves customers in over 180 countries, maintains operations in over 40 countries and employs 19,000 people worldwide. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.

For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn


Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled