Wolters Kluwer Jobs

Our solutions make a difference – and so do our people

Wolters Kluwer Clinical Effectiveness (CE) – a market-leading, mission-driven business unit of the global Wolters Kluwer Health entity – is seeking an experienced Senior Account & Relationship Executive to continue driving growth in the Emmi Payer & Commercial marketplace across the US.

CE's mission is to improve care worldwide. To achieve this vision, CE has strived to deeply understand the challenges facing clinicians, provider and payer organizations as they strive to engage patients to become active participants in their own care. The patient role in achieving regulatory, financial, and clinical outcomes is key to organizational success.

If you have a passion for improving care for patients around the world, a drive to succeed and exceed quota, and are interested in working for a global market leader; we encourage you to learn more about this role.

As a Sr. Account & Relationship Executive for CE, you’ll connect directly with members of the C-suite and other key decision-makers across healthcare organizations. In this role, you will be using your expertise in patient engagement/experience, relationship building and networking in the healthcare market to maintain and expand the use of our Emmi patient engagement platform for Payer and Commercial organizations within the U.S. You will be responsible for the retention and growth of these existing customers.

*This position may be based from a remote home office location anywhere in the U.S.*

Key Responsibilities

• Responsible for generating revenue across national payer/health plans and commercial accounts

• Negotiate product/service terms in line with guidelines

• Manage complex or high-profile accounts

• Conduct regular status and strategy meetings with the customer's senior management to understand their needs and link them to the appropriate product/service strategies

• Maintain ability to manage own account base and monitor resources accordingly and may offer input in approach on managing colleagues’ territory/accounts

• May serve as a team lead for a small team

Key Requirements

• Bachelor’s Degree or equivalent relevant experience

• 5+ years working in an Account Management, Sales, Business Development or other comparable role

• Deep understanding and relevant work experience in the Payer/Health plan market, including financials and products/services

• Demonstrated ability to build relationships with and present to C -Suite level and other key decision makers

• Ability to demonstrate and communicate value of sophisticated and complex products/technologies

• Ability to construct, present and execute a Territory Business Plan and manage resources accordingly

• Recognized as an expert in one or more areas with an external reputation within your industry

• Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook and Teams)

• Proficiency with Salesforce.com or other comparable CRM application

Other knowledge, skills, abilities or certifications

• Excellent analytical, listening and presentation skills

• Effective time management and prioritization skills

• Excellent administrative/organizational skills and process-orientation

• Exceptional verbal and written communication

Travel

• Approximately 30% annually

The above statements are intended to describe the general nature and level of work performed by employees assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and qualifications as these may vary depending on location and line of business. The specific requirements may differ due to local or regional differences.

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.